Privacy Policy

To protect your privacy, we provide this notice that explains the online practices of Vitascents Candles (Vitascents, me, my, we, our, us) and the choices you can make about the way your information is collected and used. This notice applies to all information collected or submitted on the Vitascents website. VitascentsCandles.com may contain links to other websites. Please note that Vitascents is not responsible for the privacy policies of other websites, so please review the policy for each website you visit.

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• The personal information we collect may include your name, street address, email address, telephone number, credit card information, date of birth, and anniversary date.

• We use your personal information to process and ship product orders, send greetings and gifts, send you information and offers via email about our products and services, and to respond to your email, social media, or telephone inquiries. The personal information we collect is not used for any other purpose and is not shared with 3rd parties - other than our payment processors: Square, PayPal, and Afterpay. 

  • When you submit an order, your payment information is received and processed directly by Square, PayPal, or Afterpay, and we do not see your payment details.  

• We never use or share the personally identifiable information that you provide to us online in any ways unrelated to the ones described above.​

• To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put into place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. 

• Protecting the privacy of young children is especially important. For that reason, we do not collect or maintain information at our website from those who we know are under the age of 13, and our website is not structured to encourage anyone under 13 to provide information to us.

• You can correct factual errors in your personally identifiable information by sending us a request detailing the error(s). To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections.

• In the unlikely event that any of the personal information you supply us online is misused, you may redress these issues by contacting us directly at vitascents@gmail.com or via our contact form.

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If you have questions or concerns about this Privacy Policy, please send us an email at vitascents@gmail.com, call us at 513-305-0598, or send postal mail to: Vitascents, PO Box 21066, Owensboro, KY 42304.